At Shopquark, delivering your order quickly and safely is our top priority. After your order is placed, we typically require 1–3 business days for internal processing, packaging, and hand-off to our shipping partner.

Once dispatched, your order should arrive within 5 to 7 business days. While we do our best to meet these timelines, delays can sometimes occur due to customs, shipping backlogs, or environmental factors.

We select the most reliable carriers based on your location and the nature of your order. Our logistics process ensures that your items are handled with care and delivered through the most efficient route.

You’ll receive a confirmation email containing a tracking number once your package has shipped. You can track your parcel on the carrier’s website or through the shipment link provided by Shopquark.

We offer free standard shipping on all qualifying orders. However, international customers should note that customs duties or taxes may apply depending on your country’s regulations. These additional costs are not included in our pricing.

We offer worldwide shipping to most regions. If you’re in a remote or restricted area, please contact us before placing your order to confirm delivery options.

Some products may not be eligible for shipment due to regional import laws. If this affects your order, we will get in touch promptly and provide alternative solutions.

If you need more information or have questions, don’t hesitate to reach out:
Company: SARL ETOILE COUTURE
Email: aftercare@shopquark.com
Address: 57 RUE DE PARIS 78100 SAINT-GERMAIN-EN-LAYE